Your Privacy Choices on Riposte
Your Account and Profile Information
When you create an account, the following information can be viewed on your profile by anyone logged into Riposte that hasn’t been blocked by your account:
You also provide your current Town/City and Country location details, and can choose whether to display these on your profile or not.
Your display name and username can be searched by other people within Riposte. You choose whether you use your real name on Riposte, or a pseudonym.
Your Personal Lenses
When you create or edit your account, you also provide details about you that determine what information is provided to you in the trending sections of the Riposte application. This is:
We call this information your “personal lenses”, and it is used for showing you what’s trending by other individuals or organisations with the same circumstances and settings. Every time you post something, the information that is collected from the post is associated with the options you have selected in your Personal Lenses at the time of posting.
If you're an individual, you also have the choice to include other Personal Lens information so that you can see what’s trending in other groups relevant to you. These settings include your gender identity, your childhood town/city, your ethnic identity, your relationship status, your household, your housing tenure, your stage of learning, your current learning provider, your employment status, and your profession/career path. These are completely optional, and you can choose whether you select the information most relevant to you for some, all or none of these settings.
We use Personal Lens information to analyse and compare the celebrations and struggles posted on Riposte across different groups of people and organisations. It is this information that adds value, meaning and weight to the shared experiences, and allows us to try and analyse both positive and negative social issues and detect emerging ones. For this reason, we treat this information carefully and respectfully. The information you enter into these settings cannot be viewed by others using the Riposte application. People are not able to limit search results by these settings, even when they select the search function for a particular trending term in a particular trending table.
You are able to change any of your Personal Lens settings at any time.
You are able to control who the audience is for each Fistpump and Facepalm post you make. You can post publicly, privately, to your followers, or to certain groups within your follower list.
If you post privately, no one will be able to view that post, but the information will still (anonymously) contribute towards the trending sections of the application (trending tables and trending links), as well as any anonymous group analysis reports we publish and share.
If you post publicly, anyone is able to view that post under your profile or using the search function, unless you have blocked them. Anyone that can view your post is able to support, ditto or report that post. Only you can see a list of who has supported or dittoed your posts and the total numbers for each. When creating a post, you also have the ability to turn off the ditto function.
Blocking and Muting
You have an extra layer of control over who can see your profile and your posts, as well as whose posts you can see in your "Community" section, by using our "Blocked" and "Muted" Group functions.
When you block someone, they won’t see any of your posts and won’t be able to search for or view your profile. You won't be able to see any of their posts or their profile either.
When you mute someone, you will still be able to view their posts under their Profile page, but you will not see any of their posts on your Community page. You will not see their profile in Support or Ditto lists, and their posts won't appear in your Search results. When you mute someone, your profile and posts will remain unchanged in their view. If you follow them, you will still be listed under their follower list. If they follow you, they will still be able to view your posts in their Community and under your profile.
Only you can see who is in your group lists, including who you choose to add to your Blocked and Muted groups.
Other Social Media Platforms
Only you have the ability to share your posts across other social media platforms using our "share" function. We can't prevent people from taking and sharing screenshots of your posts or profile. We encourage people to share their posts across other social media platforms, and we collect information to analyse the information that is being shared.
You can control whether anyone can follow you or if you want to approve being followed first.
Your email address is used to send you important information about Riposte, or to alert you if one of your posts has been reported. However, you can choose whether you would like to receive activity notifications through email or through push notifications – some (but not all) of these can be switched on and off under Notification Settings.
Riposte Analytics Limited
1.2 In this policy, "we", "us" and "our" refer to Riposte Analytics Limited, of 9 Locke Street, Wairoa, 4108, New Zealand. For more information about us, see Section 12.
1.3 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and Application users; in other words, where we determine the purposes and means of the processing of that personal data. This policy does not apply to:
(a) unsolicited information that you provide to us;
(b) other websites that are not operated by us, but that may be accessed via links within our website or Application.
1.4 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via www.riposte.app/privacy.
2. How We Use Your Personal Data
2.1 In this Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) the purposes for which we may process personal data; and
(c) the legal basis of the processing.
2.2 We may process data about your use of our website, the Application and the Services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website, the Application and the Services. The legal basis for this processing is your consent and includes our legitimate interests, namely monitoring and improving our website, the Application and the Services.
2.3 We may process your account data ("account data"). The account data may include your name, your username and email address and any other contact information, any linked accounts that you set up and any information that you add in your profile. The source of the account data is you. The account data may be processed for the purposes of operating our website, the Application and providing our Services, ensuring the security of our website, the Application and the Services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is your consent and our legitimate interests, namely the proper administration of our website, the Application and the Services.
2.4 We may process your information included in your personal profile on our website or the Application ("profile data"). The profile data may include your name, address, telephone number, email address, profile pictures, gender, age group, ethnicity, relationship status, interests and hobbies, personal challenges, sexual orientation and attraction, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website, the Application and the Services. The legal basis for this processing is your consent.
2.5 We may process information that you post for publication on our Application, our website or through our Services ("publication data"). The publication data may include your posts and interactions with others (e.g. your ‘facepalms’ and ‘fistpumps’), when you ditto or support someone else’s posts, who you set up as your audience and your personal lenses, how you set up groups and what account settings you select, information about who you follow and who your followers are and information about how others interact with you. The publication data may be processed for the purposes of enabling such publication and administering our Application, the website and the Services, as well as to generate anonymous group analysis, reports and ‘Trending Tables’ to help people understand how different pockets of our communities are experiencing their lives. These analysis, reports and trending tables are aggregated and anonymised, meaning they do not identify you personally, although they may break down groups of users of Riposte by common information provided in your personal lenses. The legal basis for this processing is consent and our legitimate interests, namely the proper administration of our website, the Application and our Services.
2.6 We may process information contained in any enquiry you submit to us ("enquiry data"). The enquiry data may be processed for the purposes of improving our Services to you, or to detect security breaches or breaches of our Terms and Conditions for use, our Code of Conduct, and our policies. The legal basis for this processing is your consent and our legitimate interests, namely the proper management of our website and Application.
2.7 We may process information that you provide to us for subscribing to our email and phone notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is your consent.
2.8 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication and information about any posts that you have reported and how they are handled. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, our Application and business and communications with users.
2.9 We may process analytical information which is the interpretation of factual information (“analytical information”). This data may include your email address, what you view, what information you share across platforms, your device information and information about how you use our Application, our website and Riposte generally. The source of this data is Google Analytics. This data may be processed to help us understand how you use Riposte and how we can improve our Services. The legal basis for this processing is your consent and our legitimate interests, namely the proper administration of our website, our Application and business.
2.10 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.11 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for:
(a) the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks; and
(b) compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.12 If you are under the age of 12, please do not supply or submit any personal information through Riposte. We encourage parents and legal guardians to monitor their children’s internet usage and to report any cases to us if you have reason to believe that a child under the age of 12 has provided personal information to Riposte.
3. Providing Your Personal Data to Others
3.1 We share your posts and other interactions on Riposte with other Riposte users, in accordance with the privacy and audience settings you select. Depending on your profile settings, we may disclose your personal data relating to your profile information with other users.
3.2 We share our data reports, analysis and trending tables with third parties, including the media, but they do not personally identify you.
3.3 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
3.4 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.5 We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.6 We generate a lot of anonymous data analysis and reports about how people use and interact with Riposte, such as what issues are topical or trending in different demographics and community sectors. These reports may be shared with many different organisations. Any analysis and reports are anonymised and do not personally identify you.
4. International Transfers of Your Personal Data
4.1 We store all our data on cloud-based servers using Amazon’s AWS technology services. The hosting facilities for our website and Application are situated in the United States of America and Australia. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses.
4.2 You acknowledge that personal data that you submit for publication through our website or Application may be available, via the internet, around the world. While we use various technological and organisational security measures to ensure your personal information is protected against unauthorised access, use, modification, disclosure or other misuse, we cannot prevent the use (or misuse) of such personal data by others.
5. Retaining and Deleting Personal Data
5.1 This Section 5 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will regularly review our information and erase or anonymise personal data when it is no longer needed.
5.3 We will retain personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected; there may also be occasions which will require data to be kept for longer, however this will typically be for legal purposes or research purposes. In addition, personal data may be securely archived with restricted access and other appropriate safeguards where there is a need to continue to retain it. We will periodically review this data, to ensure that it is still relevant and necessary.
5.4 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3 We will notify you of significant changes to this policy by email.
7. Your Rights
7.1 In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. You should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
7.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. We will supply to you a copy of your personal data, free of charge, but additional copies may be subject to a reasonable fee. You can also access your personal data under your profile settings in the Riposte mobile application and a CSV file will be sent to your email address.
7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include where the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed, you withdraw consent to consent-based processing, you object to the processing under certain rules of applicable data protection law, the processing is for direct marketing purposes, and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, or for the establishment, exercise or defence of legal claims.
7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are when you contest the accuracy of the personal data, the processing is unlawful, but you oppose erasure, we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims, and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it with your consent, for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest.
7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for the performance of a task carried out in the public interest or in the exercise of any official authority vested in us, or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.10 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
7.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.
7.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.13 You may exercise any of your rights in relation to your personal data by written notice to us at firstname.lastname@example.org.
8. About Cookies
8.1 Cookies are small pieces of information that are stored in a browser-related file on your device when you use Riposte. Cookies are widely used on most major websites and help us to understand how many people are using the Services and what their usage patterns are. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. You can disable cookies in your browser settings if you want to, but this may sometimes affect the functionality of the Services. Please refer to section 11 for guidance on how you can manage cookies.
8.2 Cookies do not typically contain any information that personally identifies a user (i.e. cookies do not collect personally identifiable information), but personal information that we store about you may be linked to the information stored in and obtained from cookies.
9. Cookies That We Use
10. Cookies Used by Our Service Providers
11. Managing Cookies
11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
11.2 Blocking all cookies will have a negative impact upon the usability of many websites.
11.3 If you block cookies, you will not be able to use all the features on our website.
12. Our Details
12.1 This website is owned and operated by Riposte Analytics Limited.
12.2 We are registered in New Zealand under registration number 9429042470939, and our registered office is at 9 Locke Street, Waiora, 4108, New Zealand.
12.3 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website; or
(d) by email at admin@riposteapp,com or by using the email address published on our website from time to time.
13. Data Protection Officer
13.1 Our data protection officer's contact details are:
Contact Name: Deborah Hancock
Registered Office: 9 Locke Street, Waiora, 4108, New Zealand